1. General & Acceptance
    Welcome to the VSL Audio & Visual Sdn Bhd online store (http://www.vslaudio.com.my/). By accessing our website, browsing our catalog, or making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to all terms, please discontinue use of our site immediately.
    VSL Audio & Visual Sdn Bhd reserves the right to update, modify, or delete any part of these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised terms. Any violation of these rules and regulations may result in immediate legal or administrative action against the offender.
  2. Site Contents & Copyrights
    Unless otherwise noted, all materials appearing on this site—including text, images, illustrations, designs, icons, photographs, video clips, and written materials (collectively, the ‘Site Contents’)—are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by VSL Audio & Visual Sdn Bhd. Unauthorized use, reproduction, or distribution of these materials is strictly prohibited.
  3. User Comments, Feedback & Submissions
    All comments, feedback, postcards, suggestions, or other submissions disclosed, submitted, or offered to VSL Audio & Visual Sdn Bhd shall remain the property of the company. You agree that your submissions will not violate any rights of any third party, including copyrights, trademarks, privacy, or other personal/proprietary rights. Furthermore, you agree that no submitted material will be unlawful, abusive, libellous, or obscene. You remain solely responsible for the content of any comment you make.
  4. Product Information & Disclaimer
    We make every effort to display product colors and specifications as accurately as possible. However, because actual product display depends on your monitor settings, we cannot guarantee that your monitor’s display of any color will be entirely accurate.
  5. Marketing Communications & Newsletters
    By registering an account or making a purchase, you agree that VSL Audio & Visual Sdn Bhd may send you newsletters, promotional updates, and latest news via email, post, or telephone. You may
    opt out of marketing communications at any time by updating your preferences in your account settings or by clicking the ‘Unsubscribe’ link provided in any promotional email.
  6. Indemnification
    You agree to defend, indemnify, and hold VSL Audio & Visual Sdn Bhd, its directors, employees, and affiliates harmless from and against any and all claims, damages, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your use of the site or breach of these Terms.
  7. Links to Third-Party Sites
    Our website may contain links to third-party websites. Accessing these links is entirely at your own risk. VSL Audio & Visual Sdn Bhd assumes no responsibility or liability for any content, products, or damages resulting from your interaction with third-party sites.
  8. Inaccuracies & Errors
    From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, and general content. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  9. Termination
    This agreement is effective unless and until terminated by either you or VSL Audio & Visual Sdn Bhd. You may terminate this agreement at any time by discontinuing use of the site. VSL Audio & Visual Sdn Bhd may also terminate this agreement immediately without notice, and deny you access to the site, if you fail to comply with any term or provision herein.
  10. Payment Terms
    All goods and services purchased are subject to one-time payment via approved payment gateways, including Visa, MasterCard, and supported online banking methods. Payment cards are subject to validation checks and authorization by your card issuer. If authorization is declined, we will not be liable for any delay or non-delivery of your order.

PRIVACY POLICY

  1. Commitment to Privacy
    VSL Audio & Visual Sdn Bhd respects your privacy and is committed to protecting your personal data. We collect personal information to process orders, deliver services, enhance customer experience, and conduct marketing profiling. Only authorized personnel have access to your data.
  2. Information Disclosure
    We do not sell, rent, or trade your personal information to third parties. Your data may be shared strictly with trusted service providers and partners necessary for order fulfillment (e.g., courier services, payment processors, credit verification agencies), or when required by law enforcement, regulators, auditors, or legal obligations.
  3. Cookies & Tracking Technologies
    Our website uses cookies to enhance user experience, remember login details, and gather aggregate site statistics regarding visitor traffic and page duration. You can modify your browser settings to block cookies; however, doing so may limit certain functionalities of the website.
  4. Accessing & Verifying Your Details
    You have the right to inspect, verify, or update your personal details by logging into your account or contacting our support team at purchasing@vslaudio.com.my. Security verification (such as email and password confirmation) will be required prior to disclosing personal records.